Frequently Asked Questions

Here are the answers to the most common questions asked by our users.

How does ServiceConnect work? ▼
Post a job explaining what you need. Verified professionals will send you quotes and you choose the best one.
Is posting a job free? ▼
Yes, it is 100% free for customers to post jobs. Only contractors pay credits to unlock job contact details.
How do professionals buy credits? ▼
Professionals can buy credits securely using Paystack inside their dashboard.
What happens after I hire a professional? ▼
You can communicate directly, track the work progress, and leave a review afterwards.
Are the professionals verified? ▼
Yes. We verify identity, phone numbers, job history and customer reviews to keep you safe.
I forgot my password. What now? ▼
Go to the login page and click “Forgot Password?”. We’ll send you a reset link instantly.