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Frequently Asked Questions

Here are the answers to the most common questions asked by our users.

How does ServiceConnect work?
Post a job explaining what you need. Verified professionals will send you quotes and you choose the best one.
Is posting a job free?
Yes, it is 100% free for customers to post jobs. Only contractors pay credits to unlock job contact details.
How do professionals buy credits?
Professionals can buy credits securely using Paystack inside their dashboard.
What happens after I hire a professional?
You can communicate directly, track the work progress, and leave a review afterwards.
Are the professionals verified?
Yes. We verify identity, phone numbers, job history and customer reviews to keep you safe.
I forgot my password. What now?
Go to the login page and click “Forgot Password?”. We’ll send you a reset link instantly.